Savings Institute Bank & Trust will never contact you asking for personal account information over the phone or via an email. If you do receive such an email and it looks like it’s from us, contact us immediately. Unless you initiated the phone call, do not share personal information, such as checking account number, credit card numbers or your Social Security number, with anyone over the phone.
Follow these additional tips to safeguard your personal information:
- Report lost or stolen checks and credit cards to the appropriate financial institution as soon as possible.
- Mail your bills in a secure, official Postal Service collection box. Do not leave your bills in a pick-up area at your office, for instance.
- Promptly pick up your mail after delivery. If you will be out of town, ask a friend to retrieve your mail or have the Postal Service hold your mail.
- Obtain a copy of your credit report at least once a year to ensure all information is accurate.
- Shred documents with sensitive information before disposing of them. This includes any pre-approved credit card offers, credit card receipts, insurance forms, bank statements, etc.
- Protect your account information. Do not write your personal identification number (PIN) on your ATM or debit card. Do not write your Social Security number or credit card account number on a check. Cover your hand when you are entering your PIN at an ATM.
- If your credit card or other bills are more than two weeks late, you should do three things:
• Contact the Postal Service to see if someone has forwarded your mail to another address.
• Contact your bank to ask if the statement or card has been mailed.
• Contact the businesses that send you bills and ask if they have been mailed.
- Do not carry your Social Security card, passport or birth certificate unless you need it that day. Take all but one or two credit cards out of your wallet. Keep a list at home of your account information and customer service telephone numbers. That way, if your wallet is lost or stolen, you’ll only have to notify a few of your creditors and the information will be handy.
If you have any questions, please contact us today.