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WILLIMANTIC CT – Savings Institute Bank & Trust recently promoted Mary Conti to Customer Service Center Manager. Mary will be responsible for management and development of the Customer Service Center team, along with ensuring the effective delivery of the Bank’s alternative banking services including online, mobile, and telephone banking. Mary joined the bank in November as Life Insurance and Annuity Program Manager.
“We’re excited to have Mary transition to leading our Customer Service Center team,” commented Nereida Braasch, Vice President and Branch Administrator, Savings Institute Bank & Trust. “Her proven coaching skills will be an excellent asset in ensuring we continue to deliver world-class customer service across all of our banking channels.”
Mary brings over twenty years of banking experience, most recently from Chelsea Groton Bank, where she was a Customer Service Specialist. She graduated from Connecticut School of Finance and Management in 2014 and is a former board member of the Ocean Community YMCA and Horses Healing Humans. She resides in Stonington with her husband and two children, Ben and Grace.