E-Sign Disclosure and Online Banking and eStatement Agreement

E-Sign Disclosure

Disclosure Relating to Electronic Delivery of the Savings Institute Online Banking Agreement.  Before you use our Online Banking Services, you must agree to the terms of our Online Banking Agreement (called the “Agreement” in this disclosure).  The Online Banking Service permits you to electronically initiate account transactions and communicate with Savings Institute (the “Bank”).  The Agreement contains the terms that govern your use of the Online Banking Service including Bill Pay Service and Mobile Banking Service. You can agree to the terms of the Agreement by clicking on the “I Accept” button on the registration page.

To Receive the Agreement Electronically; Printing the Agreement.  You can consent to receive the Agreement, future notices relating to the Agreement and periodic statements, electronically by clicking on the “I Accept” button below.  In order to use Online Banking and to access, receive and retain  notices electronically, you must provide at your own expense all necessary telephone lines, Internet or other connections and equipment needed to access the Online Banking Services and to receive Notices electronically. Your computer must meet the following minimum requirements: an Internet web browser with capabilities to support 128 bit encryption (two most recent versions of Firefox, Internet Explorer and Safari, are examples). You confirm that your computer will meet these specifications and requirements and will permit you to access and retain any Notice electronically each time you access and use Online Banking. We will give you notice of any change to these specifications and requirements if the proposed change will adversely affect your ability to access and retain subsequent electronic notices from us. If you receive the Agreement electronically, you can print this Agreement by selecting File, then Selecting Print from your browser's menu.

To Receive a Paper Copy.  You also have the right to receive a paper copy of the Agreement or any future notices.  You may request a paper copy of the Agreement or any future notices at no charge in one of the following ways: send an Electronic mail message (“E-mail”) with your name and mailing address to customerservice@savingsinstitute.bank, call us at 800 423-0142 and ask for the Electronic Banking Department, or write to Savings Institute, Attention: Electronic Banking Department, 803 Main St., Willimantic, CT 06226, with your name and mailing address. Be sure to state that you are requesting a copy of the Online Banking Agreement.

To Withdraw Your Consent to Receive Notices ElectronicallyYou can also contact us in any of the ways described in the preceding paragraph to withdraw your consent to receive any future notices or Agreements electronically. If you withdraw your consent, we will send all future notices to you in paper form, at no additional charge.  If you revoke your consent, your right to use Online Banking may be terminated at which time standard fees for paper statements will apply.

To Notify Us of a Change in your E-mail Address.  You can notify us of a change in your e-mail address by logging on to the Online Banking Service (select Profile then select “change e-mail” and follow the instructions for changing your e-mail address) or write to Savings Institute, Attention: Electronic Banking Department, 803 Main St., PO Box 95, Willimantic, CT 06226, and give us your name and your new e-mail address.

BY CLICKING THE “I ACCEPT” BUTTON   You consent to the electronic delivery of the Online Banking Agreement and other notices or disclosures relating to the Agreement and to receive statements electronically.  You also agree that the Bank does not need to provide you with an additional paper (non-electronic) copy of the Agreement unless specifically requested.
 

Online Banking and eStatement Agreement

In this agreement "you", "your", and "yours" refers to each of you that will be using the Savings Institute Bank & Trust Co Online Banking Services described in this agreement. "We", "us", "ours", and "Bank" refers to the Savings Institute Bank & Trust Co. "account" refers to the deposit accounts you have designated in your application for the Savings Institute Bank & Trust Co Online Banking Services and any Insti-Reserve line of credit account that you can access by overdrawing one of the designated deposit accounts. This agreement contains the terms and conditions governing the Savings Institute Bank & Trust Co Online Banking Services for which you have applied. The Savings Institute Bank & Trust Co Online Banking Service is an electronic banking and information service which permits you through the use of your personal computer to access your accounts through the Internet using a browser. You agree to use the Savings Institute Bank & Trust Co Online Banking Services only for the purpose for which it is intended in accordance with this Agreement and the instructions we provide to you.

Use of the Savings Institute Bank & Trust Co Online Banking Services. You must register to use the Savings Institute Bank & Trust Co Online Banking Services over the Internet.  The registered accounts must be savings or checking accounts, with a checking account designated as the primary bill pay account.  If your registration is accepted you will be able to access Savings Institute Bank & Trust Co Online Banking Services immediately after the registration is completed. For Business registrations, please allow two business days for the registration to be reviewed.  If the information is accurate an acceptance email will be sent and you will be able to access Savings Institute Bank & Trust Co Online Banking Service. If your registration is rejected for any reason, you will be contacted by customer service personnel for additional information. Before you use the Savings Institute Bank & Trust Co Online Banking Services you should read this Agreement and the instructions we provide which describe the Savings Institute Bank & Trust Co Online Banking Services in greater detail. Your use of any of the Savings Institute Bank & Trust Co Online Banking Services means that you agree to the terms and conditions stated in this Agreement and the instructions.

Deposit and Credit Agreements. The terms and conditions in this Agreement are in addition to any deposit account, Insti-Reserve credit account or other agreement you have with us relating to your accounts, including any disclosures made pursuant to such agreements. You must maintain your accounts in good standing with the Savings Institute Bank & Trust Co in order to perform transactions through those accounts using the Savings Institute Bank & Trust Co Online Banking Services.

SERVICES

We may modify the Savings Institute Bank & Trust Co Online Banking Services from time to time in accordance with applicable law. Additional services or accounts may become accessible through the Savings Institute Bank & Trust Co Online Banking Services in the future. As each becomes available you will be provided with a description of each such service or account and fees and will be given the opportunity to access each through the Savings Institute Bank & Trust Co Online Banking Services. Your use of these new services or accounts shall mean that you agree to any additional terms and conditions as well as payment of fees. Also, we reserve the right to delete or modify any services or accounts from the Savings Institute Bank & Trust Co Online Banking Services.

Description of the Savings Institute Bank & Trust Co Online Banking Services. Depending on the services requested by you when you registered, the Savings Institute Bank & Trust Co Online Banking Services allows you to perform some or all of the following functions:

  • Deactivate and reactivate your debit card

  • Download or import transaction activity to personal financial management tools such as Quicken® or QuickBooks®

  • Enroll in eBills for those billers who support it

  • Establish alerts to notify you of transaction activity

  • Establish savings goals and track progress

  • Inquire about specific payments

  • Make bill payments to a person or business (a "payee") in the United States (restrictions apply)

  • Monitor spending and build a budget

  • Obtain account balances and transaction information for your accounts

  • Open new accounts online

  • Place stop payments on checks you have written

  • Re-order checks if previously ordered through us

  • Review, change and cancel payments

  • Schedule and make future payments as far as 364 days in advance

  • Send secure messages to us including submitting secure forms

  • Set up automatic, recurring future payments

  • Transfer funds between your accounts, including accounts at another Financial Institution 

  • Update your contact information such as mailing address, email address and telephone numbers

  • Update your security information such as user ID and password 

  • View eStatements

  • View images of paid checks

These features of the Savings Institute Bank & Trust Co Online Banking Services are limited by and subject to the terms set forth below.  We also reserve the right for security reasons to limit the frequency and dollar amount of transactions from your account at any time.

ADDRESS CHANGES

If you change your address, your name, or the ownership of your account, telephone us immediately at (800) 423-0142 or write to us at the Savings Institute Bank & Trust Co, at the address in this Agreement.  If you contact us by telephone, we may require you to confirm any new address in writing. We will require you to provide identification and execute a new signature card for any change in name or account ownership.   You agree that by accessing the Online Banking System with your unique User ID and password we may consider any requests submitted through your Online Banking System the same as if you had signed an authorization.  Requests through Online Banking System only apply to the tax owner of the agreement.  It does not change the address for all account holders if a joint account.   

AMENDMENT

Amendment of this Agreement. We may at any time (subject to legal restrictions) amend this Agreement. We will notify you of any amendment to this Agreement as required by law. The Savings Institute Bank & Trust Co Online Banking Services and your accounts will be governed by the Agreement as amended.

ASSIGNMENT

Assignment. We may assign our rights and delegate our duties under this Agreement to any other party.

AVAILABILITY

Business Days and Hours of Operation. For the purposes of this Agreement, our business days include every day other than Saturday, Sunday or one of the federal holidays. The Savings Institute Bank & Trust Co Online Banking Services can only make transfers and bill payments on business days although you may use your Computer to use the Savings Institute Bank & Trust Co Online Banking Services 24 hours a day, seven days a week, except during any special maintenance periods.

Balance and transaction information provided on any day will generally be current only as of the close of business on the preceding business day. Transactional information for your accounts will be available from the Savings Institute Bank & Trust Co Online Banking Services for the last one hundred eighty days (180) days, but are limited to the last ten thousand (10,000) transactions.

BILL PAYMENT

After we receive your authorization for payment to any payee, the payment will then be made either by transferring funds electronically to the payee or by sending a check to the payee. Payments can be made by:

Electronic – payments to payees that have an established relationship with our bill pay company. The credit to the payee may be via ACH or a “Direct Send” settlement. The debit to your bill pay funding account is via ACH on the payment’s Delivery Date. 

Laser Draft – our bill pay company sends and mails a check drawn on your bill pay funding account. Your account is debited when the item is presented by the receiving payee. 

By authorizing a payment, you authorize us to debit your account for the payment amount. We may honor Savings Institute Bank & Trust Co Online Banking Services payment requests, checks, electronic payments, withdrawal tickets or instruments drawn on your account in any order which we decide. You must have enough available funds (as described in our Funds Availability Policy) in your account to complete the payment and should be aware that other transactions (such as ATM, Point of Sale or in-branch withdrawals) may affect your account balances. 

Any requirement to verify two or more signatures on any item (such as a check) does not apply to electronic bill payment or transfers initiated through online banking.  This means you are allowing any authorized signer on your account to individually make payments or transfers even if you have requested such restriction.

Your bill payment instructions should be received at least five (5) business days before the business day on which a payment is due, except that instructions for payments to payees who may be paid within two (2) days (as indicated) should be entered and transmitted at least two (2) business days before the business day on which a payment is due. In order for a payment instruction to be considered received on a specified date, it must be received prior to midnight (Eastern Standard Time). Payment instructions received on weekends or holidays will be considered received on the next business day. We are not responsible for delays in delivery of payments caused by the U.S. Postal Service, so you must authorize your bill payment in such a manner that your payments will be made on time. Any late payment or finance charges that may be imposed as a result of your failure to transmit payment instructions at least two (2) or five (5) business days, as applicable, before a payment is to be made will be your responsibility. Our responsibility for any late payment or finance charges is limited. 

Only payees with United States addresses may be paid using the Savings Institute Bank & Trust Co Online Banking Services. We reserve the right to refuse to pay certain payees. 

Although bill payments will process to the following payees, they are not recommended for payment through Bill Pay Service, as they are not covered under Payment Guarantee:

  • Collection agencies

  • Court ordered payments such as alimony, child support, speeding tickets, etc.

  • Credit counseling agencies

  • Governmental agencies

  • Payees located in Armed Forces postal codes such as AE and AP

  • Payees outside of the United States

  • Payments to settle securities transactions

  • Payments for special or delayed financing purchases

  • Tax entities

Payees prohibited for payment through the bill pay service are as follows:

  • Payees outside of the United States

The Savings Institute Bank & Trust Co Online Banking Services may be used to authorize automatic recurring payments of recurring bills. These payments must be for the same amount each month and they will be paid on the same calendar day of each month, or on the preceding business day if the regular payment day falls on a weekend or holiday. Payments sent to eBill payees can be set-up for auto-pay of the minimum balance or full amount due. 

When you have entered and transmitted a payment instruction, you authorize us to reduce the account accordingly. If the available balance in the account (including any Insti-Reserve Line of Credit) is not sufficient to make payments you have authorized, we cannot make the payment. You are responsible for any non-sufficient funds and overdraft charges we may impose, as stated in our Deposit Account Contract. We reserve the right to refuse to honor payment requests that reasonably appear to us to be fraudulent or erroneous.

Payment Guarantee.  Due to circumstances beyond the control of the bill pay service, particularly delays in handling and posting payments by billers or financial institutions, some transactions may take longer to be credited. We will bear responsibility for any late payment related charges up to $50.00 should a payment post after its Due Date as long as the payment was scheduled in accordance with the guidelines described below.

  • When scheduling Bill Payments, you must select a Scheduled Payment Date that is no later than the actual Due Date reflected on your Biller Statement unless the Due Date falls on a non-Business Day. If the actual Due Date falls on a non-Business Day, you must select a Scheduled Payment Date that is at least one (1) Business Day before the actual Due Date. Scheduled Payment Dates must be prior to any late date or grace period.

  • The payment has not been made to a non-recommended payee as noted earlier in this agreement. No research will be performed on any payments sent to these non-recommended payees.

  • The information supplied by you is correct (payee name and address, your name and account number as it appears on the payee's records).

  • The payment did not fail for insufficient funds or other reasons.

  • Voiding Payments. If you have transmitted a request to make a future or recurring payment, you may use the Savings Institute Bank & Trust Co Online Banking Services to void the payment (if, for example, a payment date or a payment amount is incorrect) if the voiding request is transmitted by midnight of the business day before the business day on which you have scheduled the payment to be made. The day the payment is scheduled to be made is the date the payment will be sent (2 or 5 days, as applicable, before the payment is due), not the payment due date. You will be responsible for the payment if your voiding request is not received by midnight of the day before the business day on which the payment is scheduled to be made and you fail to stop the payment.

    Stopping Regular and Automatic Recurring Payments. If you do not have access to your computer and you wish to stop payment, call or write to us in time for us to receive your request three (3) business days or more before the payment is scheduled to be made. If you call, we will also require you to put your request in writing and get it to us within 14 calendar days after you call. We will charge your account our regular fee for each stop payment order you give.

    Liability for Failure to Stop Payment of Automatic Recurring Payments. If you order us to stop one of your automatic recurring payments or future payments three (3) business days or more before the transfer is scheduled to be made, and we do not do so, we will be liable for your losses or damages. We are not responsible for any indirect, incidental, special or consequential damages if our failure was not intentional and resulted from a bona fide error, notwithstanding our procedures to avoid such error.

    Your liability for bill payments

    We will be responsible for your actual losses if they were directly caused by our failure to complete a transfer to or from your accounts on time or in the correct amount according to our agreements with you. However, there are some exceptions. We will not be liable, for instance:

    • If, through no fault of ours, you do not have enough money in your account to complete a transaction from that account,

    • If withdrawals from any of your accounts have been prohibited by a court order such as a garnishment or other legal process, or if that account has been closed.

    • We have paid funds from, or placed a “hold” on funds in your account or remitted funds to another party, pursuant to reasonable business procedures, or in compliance with legal process such as garnishment, tax levy or court order.

    • If the transfer or bill payment would go over the credit limit on your Insti-Reserve line of credit.

    • If you do not have an adequate credit limit in an Insti-Reserve Account to complete a transaction from that account, or if that account has been closed.

    • If you have not properly followed the Savings Institute Bank & Trust Co Online Banking Services instructions on how to make a transfer or bill payment or if your Computer or other equipment necessary to use the Savings Institute Bank & Trust Co Online Banking Services fails or malfunctions.

    • If you have not given us complete, correct and current instructions so that we can make a transfer or bill payment.

    • If you do not authorize a bill payment soon enough for your payment to be made and properly credited by the payee by the time it is due.

    • If we make a timely bill payment but the payee nevertheless does not credit your payment promptly after receipt.

    • If we have reason to believe that a transaction has not been properly authenticated or is fraudulent.

    • If the Savings Institute Bank & Trust Co Online Banking Services was not working properly and you knew or should have known about the breakdown when you attempted to authorize a transfer or bill payment.

    • If circumstances beyond our control prevent the making of a transfer or payment, despite reasonable precautions that we have taken. Such circumstances include delays or losses of payments caused by the U.S. Postal Service, equipment failure or breakdown, acts of God or other conditions beyond our control. We will be responsible for acting only on those instructions sent through the Savings Institute Bank & Trust Co Online Banking Services which we actually receive.

    • For other exceptions to our liability as stated in the Electronic Fund Transfer Agreement.

    • For any indirect, incidental, special or consequential damages if our failure was not intentional and resulted from a bona fide error, notwithstanding our procedures to avoid such error.

      EMAIL

      E-mail sent by you will not be immediately received by us. No action will be made on your electronic mail request until we actually receive your message and have a reasonable opportunity to act. If you wish to contact us electronically, please use the electronic form provided on our Online Banking Services Web pages. Email sent within the Online Banking Services is not sent through an Internet E-mail system. It is transmitted through a secure, private network. By contrast, E-mail transactions through general or public E-mail are not secure. We therefore request that you do not send us or ask for sensitive information such as account numbers, User IDs, or passwords through any general or public E-mail system. You cannot use E-mail to transfer funds between accounts or to conduct transactions. You must follow the instructions for the Savings Institute Bank & Trust Co Online Banking Services to accomplish these activities.

      The information and electronic mail messages you enter on the Savings Institute Bank & Trust Co online banking service may be recorded.  By using the Savings Institute Bank & Trust Co online banking service, you consent to such recording.

      ERROR RESOLUTION

      In case of errors or questions about your Savings Institute Bank & Trust Co Online Banking Services transactions, contact us immediately.

      Telephone us at: (800) 423-0142 or (860) 423-4581.

      Or write us at: Savings Institute Bank & Trust Co, 803 Main Street Willimantic, CT 06226, Attention: Electronic Banking Department

      For Insti-Reserve Account Transactions: Write or telephone us at the address set forth in your Insti-Reserve Agreement or periodic statement. For Insti-Reserve Account transactions, if you telephone us instead of writing, you may lose certain rights the law gives you to dispute billing errors.

      If you think your statement is wrong or if you need more information about a transaction listed on the statement, we must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared. You must:

    • Tell us your name and account number(s).

    • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

    • Tell us the date and dollar amount of the suspected error.

      If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days.

      Deposit Accounts. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question, for most types of errors. (For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.) If we decide to take this extra time to investigate, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your deposit Account.

      Insti-Reserve Accounts. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your Insti-Reserve Account bill that are not in question. While we investigate your question, we cannot report the amount in question as delinquent or take any action to collect the amount you question.

      Provisional credit is a temporary credit adjustment made to your account during the time it takes us to complete our investigation.  If we ask you to put your complaint or question in writing and do not receive it within 10 business days, we may remove the provisional credit from your account.  Please note that calling us does not preserve your rights. If it is determined that there was no error, we will send you a written notice within 3 business days of completing our investigation and any provisional credit will be reversed.  If you do not have enough in your account to cover the amount of the provisional credit, your account will be overdrawn and you will be responsible for payment.  You may ask for copies of the documents we used in our investigation.

      ESTATEMENTS

      Enrollment You are requesting that Savings Institute Bank & Trust make your Statements, and any related disclosures, documents and communications, available to you electronically, by sending to your personal Internet e-mail address a notice that your Statement is available for viewing and a link to your Statement.

      Communications with You If you change your e-mail address you will notify us of the change so that we may continue to send you your Statements electronically. You will also notify us of any changes in physical address or telephone number. In the event that we are unable to deliver e-mail to you due to an inaccurate e-mail address, your Statements will be available for viewing using the online banking service.  You may notify us of any change of contact information in the following ways:

      (a) For change of mailing address, telephone or e-mail address go to: www. savingsinstitute.com, login to online banking and change your contact information under the profile options; or
      (b) Contact us by postal mail: Savings Institute Bank & Trust, 803 Main Street, PO Box 95, Willimantic, CT 06226

      Other Agreements and Disclosures Except as expressly provided in this Disclosure, your participation in the eStatement Services program is subject to the terms and conditions described in any agreements and disclosures, as amended by us from time to time, pertaining to your accounts with the Bank, including, without limitation, any fees disclosed therein. You agree that when any such terms and conditions, agreements or disclosures includes a time period stemming from your receipt of a Statement from the Bank, such time period shall start or end, as applicable, on the date that we send to your personal Internet e-mail address a notice that your Statement is available for viewing (provided, that, if such email is undeliverable, such time period shall start or end, as applicable, on the date that the Bank transmits a paper Statement to you in accordance with this Disclosure).

      Privacy You understand that you have no expectation of privacy if any communication you send us or we send to you in connection with this Disclosure and Agreement and the eStatement Services is transmitted to an e-mail address owned or accessible by someone else, including but not limited to your employer. You agree to release Savings Institute Bank & Trust from any liability if the information is intercepted or viewed by an unauthorized person having access to e-mail addressed to or from the e-mail address you provide us.

      System Requirements In order to participate in the eStatement Services and receive and retain copies of your Statements electronically you will need to provide or obtain access to the following:

      (a) A computer and modem or other device capable of accessing the Internet
      (b) An active "Internet Service Provider"
      (c) A Web Browser that supports 128 bit SSL encryption
      (d) The ability to download or print agreements and disclosures.

      Withdrawal of Consent to Electronic Delivery If at any time after you consent to electronic delivery of your Statements (e.g. by clicking "I agree”, below), you wish to withdraw your consent to electronic delivery of your Statements, you must notify us in writing. Please submit your notification to Electronic Banking Department at address listed above. Or stop by a branch to complete a request form in writing. Statements issued after your withdrawal is effective will be mailed to your physical address of record. If revocation of your consent is received by us less than ten (10) days before the end of your normal statement cycle it may not take effect until the following statement cycle. Fees may apply to receive paper statements.

      Duration of Consent  If you consent to electronic delivery of your Statements by clicking "Accept” below, your consent will apply to all Statements linked to your online banking unless and until the earlier of (i) your withdrawal of consent as described above, or (ii) the Bank's discontinuation of electronic Statement delivery services.

      Non-Electronic Copy If, after you are enrolled in the eStatement Services program and without withdrawing your consent to electronic delivery of Statements, you would like to obtain a paper copy of a Statement you should contact the Bank at the above. There are fees associated with paper copies of Statements. Please refer to the Schedule of Charges for a list of current fees. We will notify you of changes as required by law.

      System Access Access to the eStatement Service may be unavailable at times due to scheduled maintenance, unscheduled maintenance or system outage. In addition, both environmental and physical events may occur that may cause the system to become unavailable. The Bank will make every reasonable effort to ensure optimum availability of the eStatement Services. However, the Bank is in no way liable for the unavailability of the eStatement Services or any damage that may result from its unavailability.

      Liability The Bank disclaims any and all liability that relates to the improper use of the eStatement Services. We are not responsible for any damage that may occur to your personal computer from the use of the eStatement Services or the data transmitted through the eStatement Services.

      The Bank's Right To Amend the Services  The Bank reserves the right to amend the eStatement Services and/or the conditions of participating from time to time, including expansion or restriction of services available though the eStatement Service. Your use of the eStatement Service after any change will indicate your agreement to the amendments and affirm your consent to electronic delivery of Statements. The Bank will make available to you electronically a copy of any amendments when required by applicable law.

      You will be notified by email when new documents are available for viewing in the eStatement Service.

      EQUIPMENT REQUIREMENTS

      Use of Internet Access. Access to the Savings Institute Bank & Trust Co Online Banking Services is through the Internet. Your computer must meet the following minimum requirements: an Internet web browser with capabilities to support a minimum 128 bit encryption (two most current versions of the following browsers; Firefox, Internet Explorer and Safari, are examples).

      Your Responsibility. The installation, maintenance and operation of your equipment, including, but not limited to, your computer or mobile devices or any personal software you use and the Internet access through your Internet access provider is your responsibility and at your expense. We are not responsible for any errors or failures from any malfunction of your equipment and software.

      Our Responsibility. We are not responsible for any computer virus or related problems that may be associated with the use of the Savings Institute Bank & Trust Co Online Banking Services.

      Limitation of Liability. Neither we nor any of our service providers are liable for any damages arising or resulting from the use or maintenance of the equipment or other items necessary to operate the Savings Institute Bank & Trust Co Online Banking services.

      FEES

      Charges for the Savings Institute Bank & Trust Co Online Banking Services. A schedule of charges for use of the Savings Institute Bank & Trust Co Online Banking Services has been provided to you, which schedule may be amended from time to time to change or add fees. You authorize us to deduct all applicable Online Banking Services fees from any account you have with us. In addition to the schedule of charges, the service charges and fees provided for the Deposit Account and Insti-Reserve Agreements will continue to apply.

      LIMITATION OF WARRANTY

      NEITHER WE, ANY SOFTWARE SUPPLIER NOR ANY INFORMATION PROVIDER MAKE ANY WARRANTIES REGARDING YOUR EQUIPMENT AND YOUR SOFTWARE, INCLUDING ANY SOFTWARE WE PROVIDE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, UNLESS DISCLAIMING SUCH WARRANTY IS PROHIBITED BY LAW.

      MOBILE

      Description of the Savings Institute Bank & Trust’s Mobile Banking App.  The Mobile Banking iOS and Android Apps will allow you to conduct virtually the same transactions as listed in Section 4 Description of the Savings Institute Bank & Trust Co Online Banking Services of this Agreement.  We may periodically require you to upgrade or download the most current App available to your mobile device.

      FINGERPRINT AUTHENTICATION

      Fingerprint authentication is available for Touch IDTM capable iOSTM devices and AndroidTM devices that have compatible fingerprint support running Android 6.0 or higher. This is an optional authentication method offered by Savings Institute Bank & Trust to sign into Savings Institute Bank & Trust’s Mobile Banking. This feature requires enrollment of compatible devices after successfully logging into your account with your existing username and password. After device enrollment, you will be able to use your fingerprints that were previously registered on the device to access your account.

      Savings Institute Bank & Trust neither controls the functionality of Touch ID or Android’s fingerprint support, nor has access to your fingerprint information. Your account credentials are never stored on the device. You acknowledge that by enabling Fingerprint authentication, anyone who has a fingerprint stored on your device will have access to your personal and payment account information. You should only enable Touch ID if you're the only person who has registered fingerprints on your device or understand that anyone that has a fingerprint registered on your device, will have access to your account information. For your security, anytime a new fingerprint is added to your device, you will be required to re-enroll in this feature.”

      Touch ID™ is a trademark of Apple, Inc. Android™ is a trademark of Google Inc. Fingerprint Authentication is unsupported and may not work on devices that are Jailbroken, Rooted, have custom ROM’s installed or are using applications not authorized by Apple or Google.

      PERSONAL FINANCIAL SOFTWARE

      Personal financial software that you may choose to use in connection with the Savings Institute Bank & Trust Co Online Banking Services may include other functions and features (such as home budgeting and mortgage comparisons) which are not associated with the Savings Institute Bank & Trust Co Online Banking Services, and we are not responsible for them either. You agree that we are not responsible for any failure or loss caused if such financial software or any of your personal hardware or software is not compatible with Savings Institute Bank & Trust Co Online Banking Services, including lack of compatibility with our systems.

      SECURITY

      User ID and Password. You will be using the Internet to access the Savings Institute Bank & Trust Co Online Banking Services. You will select a User ID and password when you register online for the Savings Institute Bank & Trust Co Online Banking Services. You agree to keep the User ID and password confidential to prevent unauthorized access to your accounts and to prevent unauthorized use of the Savings Institute Bank & Trust Co Online Banking Services. Your User ID and password may be revoked or canceled at any time without giving you prior notice to assist us in maintaining the security of your accounts. The User ID and password are used to identify you as an authorized user of the Savings Institute Bank & Trust Co Online Banking Services. You agree not to reveal your User ID or password to any person not authorized by you to use the Savings Institute Bank & Trust Co Online Banking Services. The security of your accounts depends upon you maintaining the secrecy of your User ID and password. You agree that you will retain your User ID and password in a secure location and separate from your Computer.

      We recommend that you change your password often using the procedures in the instructions we will provide you, and that you secure your equipment used to access the Savings Institute Bank & Trust Co Online Banking Services. You agree that if you forget your password or User ID or believe the secrecy of your password or User ID has been compromised, you will call us IMMEDIATELY at 860-423-4581 or toll free at 800-423-0142.

      Single User ID.  Your Online Banking Service’s User ID and password is for use by a single Accountholder.  Joint accountholders should obtain their own user ID and passwords if they wish to access accounts and maintain personal contact information.

      STOP PAYMENT

      To stop or cancel a payment submitted through our Bill Payment service as part of Online Banking contact us at 860-423-4581, or if calling outside the local area, 1-800-423-0142.

      You may use our stop payment feature to initiate a stop payment request on a check you have written on your account. We will not honor a stop payment order sent through general e-mail.  A stop payment order provided through Online Banking is deemed to be a written stop payment order and is good for 6 months; but you may renew it in writing or by a subsequent stop payment order sent through Online Banking before the previous stop payment order has expired. The stop payment order must include the check number, date, amount and name of the payee of the check you want us to stop so that we can identify the check with reasonable certainty.  We will have no liability for failing to act on a stop payment order if the stop payment order does not describe the check with reasonable certainty, or if we do not have a reasonable opportunity to honor the stop payment order, even if the failure to stop payment causes other checks to be returned for insufficient funds. Prior to sending a stop payment order, you agree to first verify that the check has not already been posted to your account.

      A stop payment order you send through Online Banking may not be immediately received by us.  We will make reasonable efforts to act on a stop payment order on the Business Day that you send the stop payment order through Online Banking if it is received by 4:00 p.m.  To ensure that a stop payment order or notice is received immediately, you should telephone our Customer Service Center at (860) 423–4581.  We will make every effort to stop this payment; however we cannot guarantee it will be stopped if the check is paid before the end of the next business day. All Stop orders are contingent upon our being provided with the account number, correct dollar amount, number of check and payee.  You will be assessed the standard fee for placing a stop payment request.  Please refer to our fee schedule for more information.

      To stop payment on a transaction made through our bill payment feature, please contact us at 860-423-4581 or toll free at 800-423-0142. 

      Any External items (ACH) where the item has been paid, additional paperwork is required and must be completed and received immediately. Stop Payment Reasons: Cancelled Item, Disputed, Duplicate Payment, Lost Item, Other Reason, Photocopy Paid, Stolen Item.

      TERMINATION

      Termination. This Agreement and your ability to use any or all of the Savings Institute Bank & Trust Co Online Banking Services may be terminated at any time by us or you upon giving notice of the termination to the other party. If you terminate the Savings Institute Bank & Trust Co Online Banking Services, you authorize us to continue making transfers and bill payments you have previously authorized until such time as we have had a reasonable opportunity to act upon your termination notice. Once we have acted upon your termination notice, we will make no further transfers or payments from your accounts, including any transfer or payments you have previously authorized. If we terminate your use of the Savings Institute Bank & Trust Co Online Banking Services, we reserve the right to make no further transfers or payments from your accounts, including any transactions you have previously authorized.

      Severability. If any provision of this Agreement is held invalid, illegal, void or unenforceable by any rule or law, administrative order or judicial decision, all other provisions of the Agreement shall remain in full force.

      Governing Law. This Agreement is governed by and shall be construed in accordance with the laws of the State of Connecticut and applicable federal law.

      TRANSFERS

      Your ability to transfer funds from your savings and money market accounts is limited by federal law, as stated in our Deposit Account Contract. Transfers from a Statement Savings account to another account or to third parties by preauthorized, automatic, telephone, or computer transfer are limited to six per statement cycle with no transfers by check, draft, or similar order to third parties.  Transfers from a Money Market account to another account or to third parties by preauthorized, automatic, telephone, or computer transfer or by check, draft, or similar order to third parties are limited to six per monthly statement cycle. 

      There may be a one (1) business day delay in transferring funds between designated accounts depending upon the day and time on which you request the transfer.

      A transfer from an Insti-Reserve Credit Account will be treated as a cash advance from that Account and is subject to the Agreement that governs that Account.

      Any requirement to verify two or more signatures on any item (such as a check) does not apply to electronic bill payment or transfers initiated through online banking.  This means you are allowing any authorized signer on your account to individually make payments or transfers even if you have requested such restriction.

      You may transfer funds to and from accounts you have access to at other financial institutions within this service. Transfers can be scheduled for future-dated or recurring delivery dates. All future scheduled and historical transfers are viewable from within the Transfer Activity section. Transfers set up prior to 3:00 p.m. on a business day that the Bank is open will go out the same day, and transfers setup after 3:00 p.m. or on a non-business day will go out the next business day that we are open. For the purpose of external account transfers, business days are Monday through Friday, excluding holidays and days the Bank is closed. You agree this transfer service is for consumer purposes only between your account at Savings Institute Bank & Trust, Co and your account at the other Financial Institution with in the United States.

      You will be able to receive transfers (credits to your account) up to $500.00 per day or a maximum of $5,000.00 every 30 days whichever occurs first.  You will be able to send transfers (debit to your account) up to a maximum of $500.00 per day or up to the available balance in your account and a maximum of $5,000.00 every 30 days whichever occurs first.

      When you request a fund transfer using this service, you authorize us to follow the transfer instructions and transfer the funds from the designated originating account to the designated recipient account. We may refuse to act on your fund transfer instruction if there are not sufficient available funds in your account, including funds available under any linked overdraft plan, on the Transaction Date. Funds transferred to the designated recipient account will be deemed deposited on the Transaction Date and will be available thereafter in accordance with our Funds Availability Disclosure.
      In order to use the external account transfer (ACH) functionality you must agree to the following NACHA Rules:  Subsection 2.4.1, the Entry is authorized by the Originator and Receiver a) The Entry has been properly authorized by the Originator and the Receiver in accordance with the Rules.
      b) The Originator’s authorization has not been revoked, the Origination Agreements concerning the Entry have not been terminated, and neither the ODFI, any Third-Party Sender, nor the Originator has actual knowledge of the revocation of the Receiver’s authorization or of the termination of the agreement between the RDFI and the Receiver concerning the Entry.  c) At the time the Entry is processed by an RDFI, the authorization for that Entry has not been terminated, in whole or in part, by operation of law. This Subsection 2.4.1(c) shall not apply if the RDFI has actual knowledge of the circumstances giving rise to such termination at the time it processes the Entry and the ODFI does not have such actual knowledge. Subsection 2.4.1.2, the Entry Complies with the Rules a) the entry complies with these Rules, including the use of the proper Standard Entry Class Code

      THIRD PARTY DISCLOSURE

      Disclosure of Account Information to Others. We will disclose information to third parties about you, your accounts or the transfers you make under the following circumstances:

    • We have entered into an agreement to have another party assisting us in providing the Savings Institute Bank & Trust Co Online Banking Services. In order to carry out your instructions we will provide this party with, or it will receive from you, information about your designated accounts, your Savings Institute Bank & Trust Co Online Banking Services transactions and your electronic mail messages;

    • Where it is necessary for completing transfers and bill payments;

    • In order to verify the existence and condition of your accounts for a third party, such as a payee or holder of a check issued by the Savings Institute Bank & Trust Co Online Banking Services or a credit bureau;

    • In order to report our experience regarding your accounts or the Savings Institute Bank & Trust Co Online Banking Services transactions to financial institutions and credit reporting agencies;

    • To collect any debt that you may owe to us;

    • We may collect customer account data for the purpose of learning about aggregate customer usage patterns, customer telephone inquiries, and the effectiveness of the Savings Institute Bank & Trust Co Online Banking Services, but shall not disclose individual identifiable information except as provided in this Section;

    • In order to comply with laws, government agency rules or orders, court orders, subpoenas or other legal processes in order to give information to any government agency or official having legal authority to request such information;

    • If you give us your written permission or

    • As provided in our Electronic Fund Transfer Agreement

    QUICKEN® and QUICKBOOKS®

    Online Banking and Bill Payment through Quicken® and QuickBooks® is inclusive of the terms and conditions of the Electronic Funds Transfer Disclosure including but not limited to transaction limits, transaction processing and system availability. Specifics of Online Banking and Bill Payment through Quicken® and QuickBooks® are documented in the Online Help which is accessible via the online banking service.

    YOUR LIABILITY

    You are responsible for all transfers and bill payments you authorize using the Savings Institute Bank & Trust Co Online Banking Services. If you permit other persons to use the Savings Institute Bank & Trust Co Online Banking Services or your User ID or password, you are responsible for any transactions they authorize from your accounts.

    Tell us AT ONCE if you believe your User ID or password has been lost or stolen. Telephoning us at 860-423-4581 or 800-423-0142, is the best way of keeping your possible losses down. You could lose all the money in your deposit accounts (plus your maximum Insti-Reserve line of credit). If you tell us within two (2) business days, you can lose no more than $50 from each deposit account if someone used your User ID and password to access your deposit account without your permission.

    If you do NOT tell us within two (2) business days after you learn of the loss or theft of your User ID or password, and we can prove we could have stopped someone from using your User ID or password without your permission if you had told us, you could lose as much as $500 from each deposit account.

    Also, if your statement shows transfers from a deposit account that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

    If a good reason (such as a long trip or hospital stay) kept you from telling us, we may extend the time periods.

    With regard to Insti-Reserve Credit Accounts, refer to your Insti-Reserve Agreement for any applicable limitations on your liability in connection with unauthorized use of your accounts.